P 323-222-2029
F 323-222-0387

Laura was featured
in this New York
Times article
the growing
Geriatric Care
Management field.


  • Adult Protective Services (APS) – This is a state-mandated program that investigates situations
    involving seniors (age 65 or older) and dependent adults (physically or mentally impaired 18 to
    64 year olds) who are reported to be endangered by physical, sexual or financial abuse,
    abandonment, isolation, abduction, neglect or self-neglect. Any endangered elder or dependent
    adult is eligible. Call the Elder Abuse Hotline, (877) 477-3646, or APS Mandated Reporters Hotline,
    (888) 202-4248; your report will be confidential. For frequently asked questions about APS, go to

  • Alzheimer’s Association of Southern California – An outstanding resource for anyone needing
    information about dementia and Alzheimer’s – from patients to caregivers to health care
    professionals. Go to http://preview.alz.org/californiasouthland/ The association’s diverse resources
    include caregiver support groups and educational information that includes online professional
    training. The association is also a leading advocate for the needs and rights of people with
    dementia and Alzheimer’s disease, and their families. Their Helpline is (800) 272-3900 and
    regional offices/phone numbers are on the association’s website.

  • Bet Tzedek: The House of Justice – A non-profit, public interest law center that provides free
    legal services to low-income residents of Los Angeles County. Bet Tzedek also produces the
    following brochures: "Assisted Living Companion," "Nursing Home Companion, A User Friendly
    Guide to California’s Nursing Home Laws," and "If Only I Had Known, Misrepresentations by
    Nursing Homes Which Deprive Residents of Legal Protection,". Offices are in Los Angeles –
    (323) 939-0506 and North Hollywood – (818) 769-0136. http://www.bettzedek.org/.

  • California Department of Health Services - Skilled nursing facilities (SNFs) are licensed by the
    California Department of Health Services, which investigates complaints and inspects SNFs for
    compliance with state regulations. In Los Angeles, call (323) 869-6711 or (800) 228-1019.

  • California Department of Social Services (CDSS) - CDSS licenses Retirement Care Facilities for the
    Elderly (RCFEs) – which includes assisted living and board and care facilities. You may review a
    facility’s inspection record but must call in advance; complaints about RCFEs are also reported to
    CDSS. Call (310) 568-1807, (818) 596-4334 or (323) 980-4934.

  • Center for Health Care Rights - The Center's Health Insurance Counseling & Advocacy Program
    (HICAP), supported by volunteers, provides free community education and counseling assistance
    with Medicare and related health insurance issues through advocacy or legal representation. Call
    (213) 3833-4519.

  • Dial A Ride - Many cities offer this low-cost shuttle bus service to disabled and senior residents.
    They often limit which geographic areas they serve and require 24-hour notice. Most also require
    that an application be filled out in advance. Costs are typically $1 per one-way trip. For information
    on Pasadena’s Dial A Ride program, for example, go to http://www.ci.south-pasadena.ca.us/index.aspx?page=104.

  • Foundation of the State Bar of California - The Foundation produces an excellent publication –
    "Seniors & the Law: A Guide for Maturing Californians". For copies, e-mail your request to
    Seniors and The Law or mail your request to "Seniors and the Law," Office of Media and
    Information Services, The State Bar of California, 180 Howard St., San Francisco, CA 94105-1639.

  • Leeza’s Place - Founded by TV personality Leeza Gibbons and her family, Leeza’s Place was
    created in tribute to Leeza’s mother and grandmother, and in response to the growing needs of
    both those who suffer from memory disorders and their caregivers. Their emphasis is on
    education and caregiver support. Located at1370 N. St. Andrews Place, Hollywood, CA 90028.
    Call (323) 460-6877. http://www.leezasplace.org/.

  • Long-Term Care Ombudsman Program - Ombudsman representatives attempt to assure that
    residents of residential care facilities (including nursing homes) have their problems heard and their
    rights protected. Representatives visit California residential care facilities to investigate concerns
    of residents and will investigate problems in response to a telephone call or letter. Reports are
    confidential. In Los Angeles County, call (213) 617-8957 or (213) 617-8958. The statewide crisis
    line is (800) 231-4024. http://www.la4seniors.com/ombudsman.htm.

  • Los Angeles Caregiver Resource Center - Provides diverse support to people caring for loved ones, including education and referrals to resource such as respite care. Located at 3715 McClintock Ave., LA, CA 90089. Go to http://www.losangelescrc.org or call (800) 540-4442.

  • Los Angeles County Department of Community and Senior Services - Has an excellent site
    providing a wide range of information of interest to clients, families, organizations and individuals
    concerned with senior issues. http://ltcconnection.lacounty.info/.

  • Medicare - For general information, provider fraud and information on approved nursing homes,
    call (800) 633-4227. For Part D fraud, waste or the abuse hotline, call (877) 772-3379.

  • Minnesota Safety Council - The council has an excellent websitethat helps people conduct a room-by-room evaluation of their home's safety and risk for falls. Solutions are offered for any problem that is identified. Go to http://www.minnesotasafetycouncil.org/SeniorSafe/falls/.

  • New Lifestyles - A free-to-the-public directory with comprehensive Los Angeles and Ventura
    County listings of nursing/rehab centers, assisted living facilities, providers specializing in
    Alzheimer’s/dementia care, retirement communities, home care and day care providers, and
    hospice services. Call (800) 869-9549 for copies. http://www.newlifestyles.com/.

  • Nursing Home Compare - Medicare's web site (http://www.medicare.gov/) has detailed information about every Medicare and Medicaid-certified nursing home in the country, called Nursing Home Compare. States may collect and post additional information that is not collected by the Federal government. On the Medicare home page, click on Find a Nursing Home.

  • Paying For Senior Care - This resource provides state by state information on the availability and cost of various Senior Care Programs. www.payingforseniorcare.com.

  • Senior Legal Hotline - This resource claims to provide seniors with fast, accurate advice on any legal subject, by phone and via the Internet. http://www.seniorlegalhotline.org.

  • Social Security - For earnings/benefits status and referrals to local offices, call (800) 772-1213.
    For Social Security fraud, waste and the abuse hotline, call (800) 269-0271. http://www.ssa.gov/.